Premium Essentials.
Happy Dogs.
Thoughtfully designed dog essentials that bring comfort, happiness, and peace of mind to every pet parent.
Happy Customers
Frequently Asked Questions
How do Furr Haus products work?
Furr Haus products combine smart design with comfort to keep your pets happy, safe, and relaxed. Built with durable, waterproof materials and modern styling, our products help your pets rest better, stay cleaner, and enjoy every moment in a space made just for them. 🐾
Will Furr Haus products make my pet happier and more comfortable?
Yes! Each product is designed to bring comfort, fun, and care into your pet’s daily life. From toys and treats to cozy essentials, Furr Haus products help pets feel loved, safe, and more relaxed — so tails wag, purrs happen, and snuggles come naturally.
Where are you located?
Our head office is located in Adelaide, South Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Furrhaus.co@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Premium Quality
Durable, Safe & Pet- Friendly Materials
Fast & Reliable Shipping
Fast, Tracked Delivery Across Australia
Designed For Happy Pets
Thoughtfully Made For Comfort, Play & Everyday Moments.
Thoughtfully Designed For Happy Pets & Owners
Every Product Is Crafted With Love, Quality, And Your Pet's Happiness In Mind.
Fast, Free & Secure Shipping Australia Wide
Every toy, treat, and cozy essential is packed with love and delivered straight to your door — so tails wag, purrs happen, and snuggles start sooner. 🐾